Terms and Conditions

By using this site the user unconditionally accepts the terms and conditions of use as given hereunder and/or elsewhere in the site:

Before placing an order, the user may carefully read products information and services displayed in relevant sections.

The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products have intricate handwork, there may be slight variation in the pictures displayed and the respective actual products.

With a view to provide our users/customers latest information and material, we will make changes in the products or services described on this site from time to time. The prices displayed on website are for Internet orders. Availability and prices of items are cause to undergo change without prior notice. Any prices displayed may not be indicative of the actual selling prices in any particular area. We are not responsible for any typographical or photographic errors/shortcomings.

Even though we shall try to deliver the products as per the details/specifications given on the order form by the user, we reserve a right to deliver a similar/alternate product for reasons beyond it's control and any such action shall not be deemed as bad-delivery.

We shall take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaims any responsibility for claims, damages, and/or compensation.

If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email and should wait for a written clarification before using the service.

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

The products/services provided on this site are without warranties of any kind either expressed or implied and we disclaim all or any of them to the fullest extent. We do not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.

Under no circumstances whatsoever shall we be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event we shall be liable to the user for any or all damages, losses, and causes of action including but not limited to, negligence or otherwise exceed the amount paid by the user to us for that specific service/product.

All the taxes and customs if applied are not included in the invoice value.

All Jurisdiction and matters of arbitration in Chennai High Court, Tamil Nadu, India only.

Cancellation Policy

We understand that there could be times when you may want to cancel an order for various reasons. While we strive to make cancellations easier for you, we regret to inform that we cannot accept cancellations of all custom made or custom stitched orders.

We cannot cancel the order which is shipped.

Although, you may not be able to cancel your order yourself, you may contact us by email, in case you wish to cancel your order.

Delivery & Shipping Policy

Shipping Charges are based on shipping destination and quantity of units purchased. The total dispatch amount is indicated on the order summary page prior to order confirmation.

All products are shipped via reputed courier companies. We always strive to offer our shoppers the lowest shipping charges possible.

Orders will be shipped within Seven (7) to Ten (10) working days. There might be delay during promotional periods and/or might be delayed in countries with customs administration.

If you have shopped multiple products in a single transaction, we will send it to you in one single shipment.

Courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code / zip code. Days for deliveries of goods as per the norms of the courier company and the country/ states.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Custom duty & other Taxes of respective country will be borne by the Customers only.

Return Policy

Your complete shopping satisfaction is our Priority. We want you happy each and every time you buy from us. However if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that the item may be damaged during transit or there might be a manufacturing defect or that a wrong item is delivered to you by mistake.

Always email us first if you have a problem, we will try our best to find a solution.

Never send back an item without consulting with us. It's very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items.

Any shipping costs of sending back are the responsibility of the customer.

As safe delivery to you is our responsibility, in the same way sending back safely to us is your responsibility. If something happens in transit and the package doesn't get delivered to us, we cannot help you. So make sure to send through reliable courier agency only and forward the tracking details.

We would accept returns if there is any fault from our end.

We do not accept any returns after 7 days of receiving the shipment.

All products should be returned in original condition with tags intact.

We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.

An amount of 10% of the total order value will be deduced in case of any refund.